Miami Tent Co. warrants to the original purchaser that its products satisfy 100%. This means our products are free from major defects in materials, design & workmanship. If you find such a defect, call us at 918-540-2435. Receipt of pictorial evidence may be necessary to receive a monetary offer or return authorization.
We are not responsible for normal wear & tear or for damages caused by shipping, accidents, misuse, alterations or improper installations. This also includes negative effects of climate, pollution or acts of God. It is necessary that our tents be installed and maintained according to the instructions provided.
We intend to remain equally responsive over the years and do whatever we reasonably can to remedy any problem. Our customers must be happy with us and our product.