FAQ

What is the valance?
This is the trim that hangs off the edge of tent top about 12″. When you close the sides of your tent with your sidewall, the valance covers the gap between tent top and sidewall.

What color can I get my tent in?
Available colors are listed at the top of each price list.

I see 14, 16 & 18oz. What is that?
oz is the weight of the vinyl per square yard. 18oz is the heaviest.

How do I start my order?
Contact us by phone, email, fax and let us know what tent size, color, oz.. We will walk you through the process from there.

How do I pay for a tent?
Payment methods are listed on home page at http://www.gospeltent.com

What is eave?
That is the height where you first walk under the edge of the tent top. We have standard heights of 7 1/2′ and 10′ but can make whatever you need.

What is the life expectancy of your tents?
Life expectancy is always an interesting question. It depends so much on how well someone sets up their tent and keeps it tight and how many severe storms it goes through.

If you only use the tent a few months a year, you might have trouble ever wearing it out. We have left our lightest 14oz tent up 4 years, almost 1500 days and the vinyl was still intact and the tent construction was like new. We left our 18oz premium tent up for over 12 years (4400 days plus) with same results. They were both closing in on the end of their life, but still no holes in top and construction was like new. We build the strongest, most reliable and longest lived pole tent in America. Check out http://www.gospeltent.com/description/
to see a detailed description of our tents down to the thread.

Is shipping included?
Sorry but no. Shipping cost can vary so much since we ship all over the world.

Do you offer used tents?
We offer new tents manufactured at our facility in Oklahoma. There is no need to look for used tents. Check out our high quality 14oz tents at affordable prices.

Is tax included?
There is no tax unless you live in Oklahoma and do not have tax exempt status.

How do I determine seating if I use tables?
You will need 10 square feet per person at square/rectangle tables, 12 square feet at round/oval tables. Square footage is listed by each tent size.

How long does it take to get my tent?
Once you let us know the tent size, style and color you would like, we can contact you with an approximate ship date and transit time.

I don’t want sidewall, can I get a tent without it?
Yes. You can get whatever you like. Just tent top, poles, etc..

What is included in the total price?
Tent top, sidewall, heavy duty bags for top & sidewall, center poles, high tensile galvanized steel quarter poles (if needed) & wall poles, ropes, stakes, instructions, fire marshal certificates & repair kit.

What is the difference between a round end and square end tent?
All of our tents are built with the same strength of construction. All things being equal, if you have an oval and rectangle tent in the same field and a wind storm blows down the rectangle, it should take an additional 20-30 MPH wind to blow down the oval.

Pole tent vs. frame tent?
While you may prefer a frame tent over a pole tent, keep in mind the following: If you purchase a frame tent with a top that is anywhere near the quality of our vinyl, you will pay 2 -3 times as much. That is why most of our customers prefer to have a longer lasting tent for less money and choose a pole tent.

Our tents will look and perform as though they had a frame because there are seat belts on every seam and steel to steel connections. This enable’s the tent to perform in the worst weather around the world. If you get a frame tent, be sure to get a very good quality. If the frame bends in a storm, it will tear the tent top.

On average, our competitors show it takes at least 3 times longer to set up a frame tent as compared to a pole tent. Also, pole tents will withstand higher wind loads. The hardware for a frame tent is very specialized, including pieces which are either cast aluminum or welded steel. If you lose or damage one of these pieces, your frame tent is useless until you find a replacement part from the manufacturer.

How do I clean my tent?
Everyone will have their own ideas of how to clean their tent. We have found that pressure washers, etc.. are not as deep cleaning and perhaps harmful, particularly to older tents.

Following is how we would clean a tent: For initial cleaning, spread tent out on grass, get wide nylon bristle brooms, take your shoes off and spread non concentrated laundry detergent out and water and get to work. That will take most of the dirt off.

You can experiment with different spot cleaners for bad areas. Always test small area first. We like “Mean Green Super Strength Cleaner” available at Dollar General Stores. WD 40 will take off tar and other odd marks. For other tough areas you can use 3 parts water 1 part Clorox to scrub with. Do one panel at a time and then wash off immediately, otherwise it will take gloss off top of tent. You can use this same mix of Clorox and water on underside, where seatbelts show, and actually let it dry without washing off. This will help fight mildew in the future.

Additional information:

Mystery stains: Use melamine “erasing foam” such as Mr. Clean Magic Eraser.  Good for cleaning resin chairs too.

Rust, leaf, hard-water and mineral stains:  Use CLR (Calcium, lime, rust remover).  It is an acid but is safe for vinyl.  It dissolves any mineral deposits that are on the surface.   If your clear wall or windows have hard water residue or look foggy, a weak dilution of the acid can remove those deposits as well.

Mildew:  A chlorine cleaner must be used.   Use Blitz mildew remover and X-14 Mildew Stain Remover.  (Blitz is a Shipp Chemical product that can be purchased at hardware and grocery stores).  These calcium hypochlorite solutions do a better job of killing the roots or spores of the mildew.   Always apply any chlorine to a dry fabric.  Only use chlorine when the tent has mildew stains.  Chlorine does not whiten tent fabric, and extended use of bleach on vinyl fabric will rob the plasticizer and make the fabric stiff.   Chlorine cleaners can also dry rot the polyester stitching on the seams with the help of ultraviolet sunlight.

Black pole stains:  Black stains from aluminum poles are tent eyesores.  Some have discovered that liquid sliver polish removes the aluminum dust and does not damage the vinyl.

Duct tape, tar, paint, grease and oil stains:  These can be removed with pure organic citrus solvent.  Do not use mineral spirits, products such as Goof Off or paint removers because these are made with petroleum.    Do not use any products containing petroleum.

Crepe paper or confetti stains:  Some companies put their tent up in the sun for a few days, the ultraviolet light from the sun can bleach out dye stains.   Others have tried using the infrared heating lamps used at the meat carving stations.   Place the lamp the normal distance from the surface and let it sit for 20 minutes.   Infrared light has also removed old set-in yellow mildew stains and leaf stains.   This is a new remedy, so be careful not to let the vinyl overheat.

What do I do if a storm is coming?
Ultimately, it is your decision to either ride out the storm or simply drop your tent and get it on the ground, out of the weather.

If you decide to leave it up, following are a few tips for preparing your tent for bad weather, winds, etc.: It is vital that the tent be as tight as possible. Use a ratchet to really tighten down each staking point and then re-tie your rope. If you expect high wind, at your discretion, you can either remove sidewall from tent, or 1/2 it up. You 1/2 it up by lifting bottom edge (with grommets) up and tying off to rope that your snap hooks clip to. By doing this, or removing your sidewall, you will allow the wind to move through the tent and not have the wind push the sidewall so hard that it knocks out the wall poles.

A good tip for all of your poles is to put plywood squares underneath them. You can use
4″ x 4″ for the wall poles and 8″ x 8″ or 12″ x 12″ for center pole depending on the size of base plate. For the larger tents you would need to use several layers of plywood for your center poles. The plywood will keep the poles from sinking on grass, making impressions in asphalt or sliding on concrete.

This is a good start to preparing your tent for a storm. Of course, it is your decision whether to leave the tent up or take it down. Even though our tents are designed to be the strongest, it still wears on a tent with each storm it goes through.